Medical Info


To ensure that you do not run short on your medication, it is important that you understand our prescription renewal policy. Requests for prescription refills will only be handled during the following office hours: Monday through Thursday, 9:00 am to 5:00 pm and Friday, 9:00 am to 12:00 pm. Requests taken after 12:00 pm on Friday will not be processed until Monday. All refills require 48-hour notice.

Be prepared to provide your pharmacy name and telephone number in order for requests to be processed. Requests for narcotic medications will not be taken after hours or on weekends. Please review your personal prescription drug program carefully as new guidelines require special authorization for certain drugs, and new formularies may eliminate the specific prescription drug you are now taking. These factors could play a role in the timeliness of your prescription refill. 


Release of Medical Information

Your medical records are kept strictly confidential. Before we can release any records, you must sign an authorization form. A copying and retrieval fee will be charged for the preparation of medical records and x-rays for attorneys and insurance companies. Our office requires 5-7 business days to prepare copies of medical records or x-rays.


Diagnostic testing

If you are scheduled for a diagnostic test (MRI, CT scan, nuclear medicine scan or arthrogram), you will need to take copies of your x-rays with you to the testing facility. When appropriate, please request your x-rays before leaving the office. When necessary, please make arrangement with the providing facility to pick up the written report and the actual films and bring them with you to your follow-up appointment.


Disability Forms

Our office will complete your disability insurance claim form for a minimal charge. The fee for each form must be paid in advance or at the time you receive your completed form. If you have asked us to mail your form directly to your insurance company, you will be required to pay the fee when you drop the form off at our office.